Privacy Policy
Effective Date: August 19, 2026
Scott’s Silencer Service / RCW Arms, LLC (“Scott’s Silencer Service,” “RCW Arms,” “we,” “us,” or “our”) operates the website riotcontrolweapons.com (the “Website”). We respect your privacy and are committed to protecting the information you provide to us.
This Privacy Policy explains what information may be collected through our Website, how we use that information, and the circumstances in which information may be shared with service providers that help us operate our business.
By using our Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you use our Website.
Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Telephone number
Billing address
Shipping address
Information provided when contacting us
Information provided when purchasing products
Information necessary to process and fulfill an order
Information you voluntarily provide through our website chat service
Information you voluntarily provide when subscribing to product updates
We do not request that customers upload completed service-request forms or other service documents through our Website. Our service forms are provided as downloadable documents that customers may complete and return to us separately.
Order and Payment Information
When you purchase products through our Website, information necessary to process and fulfill your order may be collected, including your name, contact information, billing information, shipping information, order details, and payment-related information.
Payments are processed through GoDaddy Payments. We do not intentionally collect or store your complete credit-card or payment-card number on our own systems. Payment information is handled through GoDaddy and its applicable payment-service providers.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically by the Website platform and its service providers. This may include:
IP address
Browser type and device information
Operating system
Pages viewed
Date and time of visits
General information about how visitors use the Website
Technical information necessary for website security and operation
We do not currently use Google Analytics or a similar third-party analytics service that we have intentionally installed on the Website.
2. Cookies and Similar Technologies
Our Website may use cookies and similar technologies to provide essential website functions, maintain shopping-cart functionality, improve website performance, help protect against fraud, and understand general website usage.
GoDaddy provides cookie and tracking controls through its Websites + Marketing platform. Some cookies or identifiers may be necessary for the Website or online store to function properly, while optional tracking technologies may be subject to visitor preferences.
You can also control or delete cookies through your web browser. Disabling certain cookies may affect portions of the Website, including shopping-cart or checkout features.
3. How We Use Information
We may use information collected through the Website to:
Respond to questions and customer inquiries
Communicate with customers
Process and fulfill product orders
Process payments
Arrange shipping and delivery
Provide customer service
Communicate about existing orders
Prevent fraud, abuse, or unauthorized transactions
Maintain and improve the Website
Maintain website and transaction security
Send product updates to customers who voluntarily subscribe to our email list
Comply with applicable laws and legal requirements
Maintain appropriate business and transaction records
Product Update Emails
Visitors may voluntarily subscribe to receive new-product updates and other related business information.
GoDaddy’s email-marketing system uses a confirmation process. A person who subscribes must confirm the subscription through the confirmation email before being added to the applicable marketing list.
Subscribers may unsubscribe from marketing emails at any time using the unsubscribe option provided in those emails.
We will not add existing customers to our product-update mailing list solely because they have previously purchased from or done business with us. Marketing subscribers must voluntarily subscribe, subject to applicable law.
4. Sharing Information With Service Providers
We may share information with companies and service providers that help us operate our Website and business.
GoDaddy
Our Website is operated using GoDaddy services. GoDaddy may process information necessary to provide website hosting, website functionality, online-store functionality, customer communications, security, payment processing, email marketing, and related services.
GoDaddy Payments
Payments for products purchased through our online store may be processed through GoDaddy Payments. GoDaddy Payments processes payment information necessary to complete transactions and provide payment services.
GoDaddy Conversations
Our Website may use GoDaddy Conversations or related GoDaddy chat functionality. If you initiate a chat, information you provide during that conversation may be processed by GoDaddy in order to provide the chat and customer-support service.
ShipStation
We use ShipStation for order fulfillment and shipping. Information necessary to fulfill and ship an order, such as the customer’s name, shipping address, order information, and applicable contact information, may be transmitted to ShipStation for fulfillment purposes.
We may also disclose information when reasonably necessary to comply with applicable law, legal process, court orders, governmental requests, or to protect the rights, property, safety, or security of our business, customers, Website, or others.
5. Social Media and Third-Party Websites
Our Website may contain links to third-party websites and services, including Facebook, Instagram, Yelp, Reddit, Google services, and other external websites.
These third-party websites operate independently from us and have their own privacy policies and terms. We are not responsible for the privacy practices, security, content, or policies of third-party websites.
If you choose to follow a link to a third-party website, any information you provide there will be subject to that third party’s policies.
6. Customer Reviews
We may provide links to third-party review services, including Google Reviews and other review platforms.
When you submit a review through a third-party service, your information is governed by that service’s privacy policy and terms rather than this Privacy Policy.
7. Product Photos and Website Content
Photographs and other original content displayed on our Website are owned by or used by Scott’s Silencer Service / RCW Arms, LLC unless otherwise indicated.
We do not intentionally collect personal information from individuals merely because they view photographs displayed on our Website.
8. Data Security
We take reasonable measures designed to protect information collected through our Website and business systems from unauthorized access, alteration, disclosure, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted over the Internet.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal, accounting, tax, regulatory, and recordkeeping requirements.
Certain records may therefore be retained after an order or customer relationship has ended when required or reasonably necessary for legitimate business or legal purposes.
10. Children’s Privacy
Our Website is not directed toward children.
We do not knowingly solicit or collect personal information from individuals under 18 years of age for purchases through our online store. Visitors who are under the applicable minimum age should not use the Website to place orders.
Certain products or services may have additional age requirements. Where applicable, those requirements will be identified separately.
11. California Sales Restriction
Scott’s Silencer Service / RCW Arms, LLC does not sell or ship products to California.
Additional geographic, product, age, or legal restrictions may apply to particular products or transactions. Orders that cannot legally or operationally be fulfilled may be declined or cancelled.
This restriction is separate from our privacy practices and does not prevent California residents from contacting us regarding matters unrelated to product sales.
12. Your Privacy Choices
Depending on applicable law, you may have rights concerning personal information we maintain about you, including rights to request access to, correction of, or deletion of certain personal information.
You may also have the right to opt out of certain marketing communications.
To make a privacy-related request, contact us using the information below.
Privacy Contact: info@riotcontrolweapons.com
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, business practices, legal requirements, or technology.
When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy. We encourage visitors to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Scott’s Silencer Service / RCW Arms, LLC
Website: riotcontrolweapons.com
Email: info@riotcontrolweapons.com
Last Updated: August 19, 2026